Originally Posted by
TalkingPoint
Route (Please bold if failure): SEA-MCO
Status: Titanium
Fare Class: N
Add companion, if there was one: No
Time the upgrade cleared or position on waitlist if didn't clear: #1
Date of ticket purchase: Nov, 2025
F cabin had 2 seats open at T-2. #2 and #4 got the upgrade while #1 and #3 were skipped. Customer service owned the error and made it right.
How did customer service make it right?