Originally Posted by
pvrMM3
Sorry, but it's a Chase problem, it's their program, and they are responsible as they are marketing and selling it. Do you see Marriott advertising, hey this hotel is part of the Edit program, or you can book with us and get your Edit benefits?
No you don't... So:
You bought it through Chase, and Chase is advertising that it earns Bonvoy Credit and benefits.... that's who told you, sold you, and booked you into the Hotel.
Okay, you go through the people that can't fix it and have to contact the hotel group to fix it, I will send a message directly to the people that can fix it. Your principles, your time. I would rather avoid the frustration