SWISS is beyond ridiculous.

I submitted the claim for the cancelled flight for my wife and daughter (rebooked two days later), together with 3, for a grand total of 80€

Here is their reply
Thank you for your message.

We are sorry that your flight LX139 on January 11, 2026 has been cancelled for unplanned flight safety reasons. First of all, on behalf of SWISS and our cooperation partners, we would like to offer you our sincere apologies for the inconveniences that have occurred.

The scheduled flight was canceled due to a collision.

For SWISS, safety is a top priority. We believe that the cancellation of the flight was necessary and that it was an unpredictable event that could not have been avoided even if all the appropriate measures had been taken.

We would like to inform you that, although SWISS offers compensation for assistance costs in the event of flight irregularities, we cannot offer compensation for receipts with a date after the accident. In addition, we do not offer compensation for off-hours parking.

We would like to inform you that we cannot offer compensation for inconveniences or indirect costs, such as missed appointments, unused overnight stays, lost working days, unused transport, mental stress, etc. We therefore reject your claim for compensation.

Although we are aware of the inconveniences that have occurred, we trust in your understanding that we cannot change our position.

We always remain at your disposal and wish you a good day.

Kind regards

I'm frankly speechless