Last December I made an Edit Reservation at the Mandalay Bay Hotel in Las Vegas Dec. 28-30. When I made the reservation on the Chase Travel Website on the bottom it said the hotel was "Marriott Bonvoy Eligible" I included my Bonvoy Platinum # in the field provided on the website.

Fast forward 3 weeks and have still not received bonvoy stay credit or points. I have called the Bonvoy Platinum Line numerous times and been told it is a third party booking not eligible for Bonvoy credit. What does "Marriott Bonvoy Eligible" mean?