Originally Posted by
Captain Canuck
I had a 4+ hour delay last week on my monthly trip to NYC - first hour was "weather related" and the additional 3 hours was as a result of a mechanical issue. As we were on the main runway and started our takeoff, the plane abruptly slowed down and pulled off the runway. The Captain said there was an error notice regarding the brakes, but that it was probably just a system glitch, so we needed to go back to the gate and have maintenance check it out - everyone deplaned.
No compensation available as the primary cause according to AC was weather (not that it would have mattered if maintenance related anyway), but the lousy $20 food voucher they gave us did not even cover the cost of a plate of wings while we waited. I decided to file an expense claim for the $4.23 extra that the wings alone cost in hopes of starting some dialog on the incident. AC did a direct deposit of the $4.23 into my account and matter was closed on their end....
Next time, I am going to teach them and order a Coke with it (cannot be alcohol or a double scotch would have been included)....
CC
This is one of the main reasons I don't even bother using the vouchers.
If I go to the lounge, I can get passable food and drink, and more importantly, quickly make it back to the gate when necessary. To get anything resembling a meal, it's going to be way more than $20, and I have had to bail on a half-finished plate before when a delayed flight started boarding early, or I unexpectedly cleared standby.