Originally Posted by flyerCO
SW is indeed a smart airline for the market it's catering to, but it's not catering to the business traveler. It caters to the low cost no frills person. No meals, No assigned seating, multiple stops to get to your destination, etc.
As
JAXPax pointed out, simply not true. WN most certainly captures a ton of business travel on its short haul flights. On a flight of an hour or less, no meals and no assigned seating are no big deal. Reliable, dependable transportation on a full size jet with reasonable fares, including full fares, and a good frequent flier program that heavily favors short haul flying are important, and WN delivers strongly in those areas.