Originally Posted by
Goodmayes
I did inform FB that I no longer have the boarding passes, as I usually dispose of them about a week after returning from a trip.
One lesson I’ve learned from this is to always keep boarding passes and regularly check FF accounts. I hadn’t realised how many trips were missing from my FB account - some trips only had one leg credited, and in other cases, the entire trip was missing.
I think its a general wise lesson to always keep your BPs until the miles have been posted and to ensure you get printed boarding cards for anything involving alliance flights or other partners. The support desks of these FFPs are much more likely to help and retro-credit with a photo of a printed boarding pass than with a screenshot of a digital one, in my experience. I go through this nonsense every time I fly a SK+SQ itinerary where the SQ flights never post and require manual intervention. Submit a printed BP, no issues and flights get credited in a few days, submit a screenshot of a digital one and there is an array of 'computer says no' problems.