Originally Posted by
Infinite1K
Is this a recent thing?
Based on how things have gone in the past, I’d take this with a grain of salt. I mean if crews can’t even plate/deliver food in a consistent way, are they really going to detail and monitor the eating habits of the passengers?
From what I was told by the FAs and UA management its not the FAs monitoring it onboard but rather when the used trays/plates come back to.the catering company, they report on what is left and not eaten, which would show that people may not like it. Now if this is being done consistently or not is another story.