Is it a medium or long-distance flight?

For medium-distance flights, the latest times didn’t work for me either (it worked maybe 20% of the flights). Since they’ve started transitioning, I’ve stopped even reporting it. The worst part is that even the codes I received from customer service (“for future reference, in case of issues”) didn’t work as well. However, the Starlink worked perfectly for me each time.
Now I'm wondering how long the transition will take them...