Originally Posted by
ORD2323
Datapoint & Question:
Datapoint: - ORD - HND NH111 3 successfully cleared from M -> I (Eco -> Biz) at D-21 with PP applied exactly 8 weeks in advance and 1 pax on the reservation being SA*G (UA1k).
- I called ANA at D-24 and paid to reserve economy seats to ensure we had 3 seats together (very full cabin). $50 in seat fees now "wasted", but ANA agent made it clear they were non refundable if upgrade cleared. No big deal, I considered that the 'insurance policy'. Agent said there were 14 people on upgrade waitlist but had no visibility into our standing. ~22 seats unreserved at that point
- Was able to immediately assign Biz seats through ANA website at D-21. Seat map has not really changed, inclined to believe the entire 14 person waitlist was not cleared, maybe not more than the 3 on my reservation.
Question:- I noticed the upgrade cleared because my reservation now has a red box "There’s a problem with your reservation. The tickets for your flight need to be updated. If you booked this trip using a travel agency, you’ll need to contact them to fix this. Otherwise, contact us".
- On ANA I see my status as "Upgraded", but not as "OK" as others have mentioned. I have another ANA leg on the return that shows up on the ANA website in this same itinerary and that leg shows "Status: Confirmed"
- On the LH PP thread the unanimous comment is to ignore the red box and do not let UA or anybody touch the ticket Example from the LH thread.
- I don't see anyone making these comments on this ANA thread - is this a common occurrence and should I ignore it or contact UA? I have a UA connection before NH111 and would like the bags through checked. My plan is to check in through ANA at T-24, but not check in for the UA connection until I reach the airport counter at the origin airport and make sure bags are through checked there.
The same rules should apply here. If UA reissues the ticket, your upgrade is likely to be lost. This message means that your reservation doesn’t match UA’s view of your ticket — which is fine, because UA thinks you paid an economy fare and now you’re seated in business.