Originally Posted by
ViralRiver
I decided to check with the online chat before buying the ticket, and was told that if my companion is not on my ticket she does not get any of my OWS benefits and so would need to pay for MCE. Is it best to play the CS roulette and try again, or have I misunderstood?
Typical AA chat, no clue. Your companion can get some of your elite benefits (like seats) when on a different PNR but not all of them (like bags). It will be no problem to call AA and get her seated next to you for no charge. There is no reason to keep playing CS roulette.
That assumes regular economy and that there’s nothing weird with basic economy.