Originally Posted by
JJeffrey
For sure they can still see your original fare basis, but IMO that shouldn't have anything to do with it. Unless something has seriously changed recently, flying AA to/from LHR connecting with BA shorthaul you have never had to pay any additional surcharges.
For me and LHR-western Europe tickets, I've had AA try to collect surcharges about 30% of the time (ranging from $0.14 to $26 / segment and ticket) and 70% no. On the 30% when they've collected it, about half the time they have not at first, only to for AA to either call me back a few hours to a day later and ask for it, or for the reissue to not go through until I call, ask why, and then pay. (When they don't initially ask for it, usually that's been less $5 / ticket).
(There is a separate category of issue where they try to collect the UK APD despite just connecting, regardless of whose metal.)
Originally Posted by
JJeffrey
My hunch is many if these rate desk agents are just clueless or as equally in the dark as we are with this process, especially with the correct way to calculate any surcharge add/collects and when it should be applied.
I completely agree on there not being consistency to this.