FlyerTalk Forums - View Single Post - MH148 MEL-KUL: Courtesy Upgrade Revoked at Door as Enrich Platinum

Jan 15, 2026 | 12:55 am

#21

Ninja007

Join Date: Jan 2026

Programs: Malaysian Airlines Platinum

Posts: 11

Quote:

Originally Posted by percysmith

My interpretation is that the opup was given because the original-booked seat was inoperable for some reason and there was no appropriate substitute. Then someone revisited the decision when the load shows there are still empty seats in Y, and reversed the decision without addressing the original motivation for the opup.

But there may be a countervailing consideration - did J just sell out after OP was downgraded?

Thanks for the thoughtful take — it's a reasonable guess that the op-up was initially a workaround for some issue with 11D, then reversed once load finalized.

Quick points from my side:11D was confirmed during online check-in (Platinum extra-legroom benefit); no "inoperable" flag at all. MH's emails framed the upgrade purely as discretionary/goodwill for oversold standby — no mention of seat problems.

Crucially: After they moved me to Business, then back to economy, 11D was reassigned to another passenger (I saw/confirmed it was occupied by someone else), so the seat was clearly perfectly fine and usable — no mechanical or availability issue.
On J: Both my assigned Business seat and the adjacent one stayed empty the whole flight (crew confirmed post-disembarkation). No sales or moves into them. The empty J seats + reassigned 11D just highlight how arbitrary and poorly coordinated the whole reversal was.

Appreciate the perspective — helps make sense of the gate chaos!
Thanks!

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