Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 10,105
Fisher is widely seen as the architect of the DL-Amex relationship so clearly United is looking to leverage his experience with an upcoming Chase renegotiation.
Raja was the fall guy for a failed AA strategy but most of that leadership team remains in place. Isom, in particular, signed off on it. I am not yet seeing a turn around in its results, though its premium pivot will take time to bear fruit...