FlyerTalk Forums - View Single Post - United's 7hr delay; are they responsible for hotel/rebooking?
Old Jan 13, 2026 | 8:27 pm
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jsloan
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Originally Posted by infinitium
Indeed... if I didn't have a check-in, I would have likely tried to make the SW flight, or at the very least, pursue that option more aggressively. We live and learn.

Sadly, I had already checked a bag with United... didn't want to make my SFO flight to SIN, and end up having to deal w/the nightmare of an abandoned check-in bag that's now stuck somewhere in LAS/SFO (add in the addtl shivers of me being back in SIN v.s. being state-side, which makes following up w/UA that much more difficult & nail-biting.)
You would not have had to follow up with UA. You would have filed a claim with SQ upon arrival.

Your travel agent’s decision to book you onto a separate UA flight would have helped you in this case — if you had a single ticket, you (or your travel agent) would have had to get UA to remove the LAS-SFO segment before you could self-protect on WN. On separate tickets, UA would not have told SQ that you didn’t board, so SQ would not have canceled your itinerary.

Note that AS also flies between those airports and would have been an option, and UA can rebook onto AS. (The inability to rebook onto WN isn’t due to the alliance; it’s because WN is a low-cost carrier who refuses to allow interline ticketing with anybody).
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