Originally Posted by
MichielR
OP should have said "Oh sh*t, I was worried it would go wrong and now it did. Taking a plane in the middle of winter is inherently risky, so how can I get the best possible rebooking for two different tickets and then the highest compensation for the delay?". But he didn't...
Completely agree with that but the OP did have a conversation with LHG & they just said tough sh.t & actually if the OP has travel insurance the costs come back to bite LHG on the … so where is the commercial sense in that ? not to mention they just potentially lost a customer & others reading this saga ?