There is another perspective on this, the OP had a complication of one award ticket & one paid, i imagine a few of us her can recognise this scenario ?

OP raised the issue of a very short connection with LHG & is a frequent flyer, they told OP to pound sand, so they now need to pay OP & pax 2 , 600 EUR x 2 plus any duty of care, this is not inconsiderable for a 2 day delay in rebooking 🤔

Is that a smart commercial move by LHG ? They now need to pay AV for 2 J tickets

Worth the negative resume here ?