Originally Posted by
jochen_vdk
They put in writing that your FQTV status would be extended until Feb. 27. And it was.
It was never the case. They did not get to issue the card valid to Feb 2027. In 2024 I enjoyed the FT status earned in 2022! So, whether they had in mind or not the scenario I am in, they simply preferred to keep quiet about it. I wouldn’t have chosen them so often in 2024 and 2025 had I known what their strategy was. Nobody can tell me they were transparent here. Neither fair. Someone who qualified for SEN in 2023 would have had 2 years guaranteed of SEN w/o bothering to fly anymore. I got the same benefit but putting the effort to hit the SEN target in 2024 (and then again 2025) and as an “added recognition” I got no reward for the travel I did in 2023.
Originally Posted by
jochen_vdk
You earned FQTV from somewhere in 2023 until Feb 2027
Later on you earned SEN from somewhere in 2024 until Feb 2027.
You’re trying to explain me with a mixed example of qualification years before and after 1-Jan-2024 which isn’t fair unless these rules had been published well in advance by M&M. Were the transition rules set out anywhere ? Did they have an option to be transparent when I contacted them and not make me stick with M&M partners in 2024? Was the transition in their favour and to my disadvantage ? I have all the answers already.
Originally Posted by
jochen_vdk
I don't know what's so difficult to understand.
I’m the stubborn guy not wanting to accept Senator members were privileged compared to Frequent Travellers by this transition as shown with the above example. All this despite being a Frequent traveller often exceeding and getting close to the Senator miles threshold in the years before. So, understand my frustration please.
Originally Posted by
jochen_vdk
So you got the evouchers as well.
I did get vouchers too but by putting extra effort into it and not simply because of qualifying in 2023. When they were wrong yet so clear in their statement, I need to accept it was a mistake. I would have preferred a link to the rules for awarding eVouchers valid before 1-Jan-2024 but they are probably long gone now.
Wiser to stop the conversation here. I appreciate you all sharing your views !