Originally Posted by
jsloan
I can assure you that it’s not
quite that simple. UA does make a distinction between the two, and I have seen cases where it absolutely prioritized them properly. It’s just that there are
also multiple reports where it has not.
I’m not sure we’ve found a pattern yet, or if there even is one.
All I can report is what I have experience, and this issue I have seen more than once in past year -- fortunately it did not change the outcome.
Originally Posted by
JackTripper
But if you two have the same status wouldn’t you still be higher because of being there first?
We did not have the same status and there is not priority factor on when you get into a cabin. Time of request is a priority factor but there are 6+ other more important factors.