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Thread: [Consolidated] Chance of upgrade clearing on my flight
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Old Jan 10, 2026 | 8:43 pm
  #552  
jsloan
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Originally Posted by WineCountryUA
Because the system appears not to make a distinction between Paid or Or Upgrade PremPlus (contrary to what UA has inferred). Note this has been a long running issues and 2 years ago I communicated with a UA VP's office about this and received compensation.
I can assure you that it’s not quite that simple. UA does make a distinction between the two, and I have seen cases where it absolutely prioritized them properly. It’s just that there are also multiple reports where it has not. I’m not sure we’ve found a pattern yet, or if there even is one.
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