FlyerTalk Forums - View Single Post - [Consolidated] Chance of upgrade clearing on my flight
Old Jan 10, 2026 | 8:34 pm
  #551  
WineCountryUA
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Originally Posted by JackTripper
Why was he ahead of you on the list if you were in paid PP? ..
Because the system appears not to make a distinction between Paid or Or Upgrade PremPlus (contrary to what UA has inferred). Note this has been a long running issues and 2 years ago I communicated with a UA VP's office about this and received compensation.

Normally Polaris upgrades are process first before PremPlus, and not a problem. This becomes an issue if space opens in Polaris (misconnects, no shows, ...) after PremPlus upgrades.

Originally Posted by JackTripper
Was it because he used PlusPoints and you used MUA?
Pretty sure it wasn't that.

Last edited by WineCountryUA; Jan 10, 2026 at 8:39 pm
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