Article in the UK press.
Here's the thing though, while the behavior as it appears on video is quite simply wrong, there are times I have behaved in a way while stressed, upset about other events, etc. etc. that I would be absolutely ashamed of if recorded and posted on the internet. In such cases, I have always taken time to reflect on what I did that was inappropriate and think about how I might behave in such a way in the future. This guy could of course be just behaving in the same way as he conducts his whole life. Alternatively, this could be a real outlier for a decent individual who was having a really bad day. We just don't know. Nevertheless, without that context, he will be judged and even possibly lose his job.
Elite status flyer demanding to cut line sparks boarding debate