FlyerTalk Forums - View Single Post - Japan Airlines: How the Mighty Have Fallen
Old Jan 9, 2026 | 10:38 am
  #5  
FrequentFlyer1999
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Join Date: Jan 2026
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Bad IT & Subpar Customer Service

Originally Posted by Virginia Emery
So the moral of your post is JAL has bad IT, got it, thanks for scouring the internet and finding sites to post this wisdom
Yes, terrible IT (to include USER UNFRIENDLY site access) and subpar customer service.
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