FlyerTalk Forums - View Single Post - Charging fee for BA changing booking
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Old Jan 8, 2026 | 3:43 am
  #9  
SW7London
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Join Date: Oct 2005
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I do wonder if this policy by BA is backed up by consumer law? Someone books a flight at X time, BA change it by 5, 30 or 300 minutes it no longer meets the requirements of the customer then they should be entitled to a full refund. For now, every passenger on BA needs to be prepared to arrive at the airport nearly 2 hours before they otherwise planned as BA may arbitrarily bring forward the flight, with no recompense for the passenger.

This reminds me of when BA used to downgrade F passengers to J due to a change in aircraft with no option to cancel. They eventually relented on this due to feedback, I wonder if they'll do the same here.
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