Originally Posted by
EqualOpp
SEA-TPE an afternoon flight delayed until next day. Had to deplane due to mechanical issue after sitting on ground for a couple hours. 16 hours or so delay. Was in Premium Economy if that matters.
Given choice of hotels (Took a 4 Points, but Embassy Suites and 3 others were available) and about $20 in f/b vouchers. Worked seamlessly.
Asked (didn't "complain") quite a few days (Week+?) later if any compensation - given 12,500 miles.
Pleased with result.
Summary: SEA-TPE delay to the next day. 2025. 12,500 miles given
Next data point on another board: TPE-SEA delay to the next due to maintenance. 2024. 16,000 miles given proactively
Originally Posted by
SkyTeam777
17 hour ATL-SCL maintenance delay (and now missed cxn to Easter Island). Only got hotel and 2x $12 meal vouchers. No compensation or mileage offer. Is this one of those situations where they area proactive?
update: received an I’m sorry email, but that’s it. No compensation for the delay at all. It’s as if they don’t respect our time at all.
3rd data point above: ATL-SCL 17 hour delay. 2025. Hotel and 2 $12 meal vouchers, no miles.
4th data point on another board: SLC-SEA 11 hour delay to the next day. 2025. Hotel and 1 $12 meal voucher. 8,000 miles
So maybe it's now 8,000 miles or less for a domestic next day delay, 12,000 miles for international? A late check bag (beyond 20 minutes) is 2,500 miles (or is it 2,000?) so I would rather have 4 flights where the bag came out in 30-40 minutes than one overnight delay.