Originally Posted by
twentytwo
anyone else ever have the "buy fully refundable ticket" -> "website won't let you cancel and makes you call in" -> "call center wants to charge $50/ticket processing fee" experience with these clowns?
Try on the Portuguese desktop or mobile version. It worked for me as this is another "how to screw foreigners but not Portuguese".
In Covid they screwed everyone with refunds for flights they canceled if not handled by the DoT