Yesterday morning, 06:55 BD050 LHR-EDI.
Get to LHR and they have 1 business check-in open. And a big queue.
Eventually I check in with an Economy agent who doesn't understand that the LHR-GLA Routepass can be used on the EDI route. And I then have to wait whilst this bozo wanders over to the ticket desk to have it sorted out.
I'm going to call BD customer services again to complain about LHR. It won't do any good but it might make me feel a little better.
If only the miles/tier points earning ability for VS FC from BD business class wasn't so tempting!
BC