We stayed here for a couple of nights in spring and returned spontaneously for three nights in late December.

The lounge was very weak during the daytime. We dropped in for coffee a couple of times and there was often nothing available to accompany it (a dry mini-croissant one afternoon, for example). On one occasion the coffee machine needed attention, which meant calling reception as there were no staff in sight.

But: the location is great, the lounge is good enough for some snacks and a generic beer or glass of wine in in the early evening and most of the staff, especially in the restaurant, were friendly and efficient. (Definitely a better option for Ginza than the Ibis Styles Ginza, which we foolishly tried and left after one night.)