Originally Posted by
SHLTP
Well, my split booking 28-31 and 31-1 didn't credit properly. I got wasted 3 nights for 2025. Hopefully my concierge can fix it as the hotel couldn't. They said they'd call customer service and see what they can do. Oh well. I would have liked 4 nights to start off the year
changed rooms? Not a big deal, and yes they can fix it, but it will take manual override.