Originally Posted by
Schumpeter
I was told numerous times that AC agents cannot rebook me on Westjet for a lack of an agreement. What exactly are the rules and what can they do? Would be good to know just in case.
Cannot might be cited from time to time as a corporate rule (especially by non SE), but it's by no means a technology limitation. Thousands rebooked on WS, PD, etc during AC's recent and future strikes. APPR (though mostly a joke--agents laugh and say they aren't legal or lawyers) spells out requirements for large Canadian carriers.