Originally Posted by
richarddd
I called AA to change a reservation. One change was from LGA-DFW-JAC to EWR-DFW-JAC (DFW-JAC unchanged). AA.com and the app are still showing the old LGA-DFW segment as well as the new EWR-DFW segment. Should I call? Will calling risk problems or am I at risk for the system cancelling the new segment?
I did get an email showing the new correct flights.
Call, agent didn't do their cleanup. If you don't show up for that missing segment the rest of the flights in your itinerary will be cancelled automatically, even if the rebooked segment is at the same time (don't ask me how I know)