Ok, here's how the free Ritz nights worked for me. First you call up to have the certificates issued & mailed. It took about 8 days .

At the +3 level you do indeed receive four one night stay coupons.

Using them is another issue!!!

I tried several locations durring a 10 day period March 17-27 at the following locations: Batchelor Gulch, Naples, Amelia Island, New York, at all those location I could not get 4 night availablity.

All locations had availability.

So Far No Good, What Gives