Originally Posted by
fairhsa
UPdate - after a LOT of back and forth with cathay on various channels last night, I got it credited in time for year end. Phew.
I'm having the same issue. Bought a ticket before 20AUG that should have allowed me to earn under the old rate for some flights. There were involuntary changes leading to a re-issue, although Customer Care promised me they would still honour the more preferential earning for me. Sitting at 586 status points now with my GO status supposed to end today. I have called and wrote to them a few times asking them to make sure I would still be GO after tomorrow but was told they have no leniency policy this year and, if I get dropped to SL, they would move me back to GO as long as the missing status points will be credited by Mar2026, but this is not what I wanted, and I have no control over how long CX will take to correct this other than the 8-week timeframe they gave. Hope I will still be GO tomorrow and the points difference will count for my 2027 status. That would have been wonderful.