FlyerTalk Forums - View Single Post - rejected mileage claim due to "exact name not on manifest"
Old Dec 31, 2025 | 3:28 am
  #24  
ernestnywang
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Join Date: Sep 2005
Location: TPE / HSZ
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Originally Posted by fairhsa
UPdate - after a LOT of back and forth with cathay on various channels last night, I got it credited in time for year end. Phew.
I'm having the same issue. Bought a ticket before 20AUG that should have allowed me to earn under the old rate for some flights. There were involuntary changes leading to a re-issue, although Customer Care promised me they would still honour the more preferential earning for me. Sitting at 586 status points now with my GO status supposed to end today. I have called and wrote to them a few times asking them to make sure I would still be GO after tomorrow but was told they have no leniency policy this year and, if I get dropped to SL, they would move me back to GO as long as the missing status points will be credited by Mar2026, but this is not what I wanted, and I have no control over how long CX will take to correct this other than the 8-week timeframe they gave. Hope I will still be GO tomorrow and the points difference will count for my 2027 status. That would have been wonderful.
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