FlyerTalk Forums - View Single Post - Is Delta's Customer Service declining, or just my perception
Old Dec 30, 2025 | 6:30 pm
  #54  
halls120
A FlyerTalk Posting Legend
1M
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Posts: 71,743
Originally Posted by emma dog
I think you’re missing the context of my question. I hate chat and avoid it as much as possible. However, itamex stated they used twitter because they prefer texting over talking. DL discontinuing twitter is dissatisfying to them. My question is why they prefer twitter to DL chat.
Got it. I’m glad DL shut their Twitter account. I wish more businesses would do the same.
halls120 is online now