We have a flight in Business Class - ticketed as a refundable fare on LH stock - for an NZ-Europe-NZ trip next year.
I have researched potential earnings - in particular for the final sector which is YVR-AKL - NZ23 operated on NZ metal.

The app on my phone says Potential Flight Earnings: Airpoints dollars 231.50
Status points 308

The Airpoints calculator disagrees:

The e-ticket shows CX0XICFF as the fare basis which I assume means C class. When selecting 'Advanced search' for YVR-AKL and entering C for the class, it returns Potential Flight Earnings as $492.90 and Status points 456.

Advice please - and I imagine there is no point raising this as an issue until after the sector is flown, and only contact NZ if the lower amounts appear. But generally, which one trumps the other? The airpoints calculator or the app? If others have had a similar experience have you been successful eventually in obtaining the higher amounts?