Originally Posted by
drewguy
The exchange program does almost nothing for expired points, as you need to elect to spend them well before they expire.
I do not disagree, except for those few of us who year-in, year-out know that we will have more plus points than we can use. Some of those choices are easy, and of at least some small benefit. But I agree that for the most part, the program sounds better than it actually is.