FlyerTalk Forums - View Single Post - Downgraded on Lufthansa Flight. No Refund or Response After 2 Months

Dec 30, 2025 | 4:24 am

#6

yareku

Join Date: Oct 2021

Programs: AF Platinum for Life, LH Senator, BA Goodbye; MB Platinum, HH Diamond; Starbucks Gold

Posts: 72

The LufthansaGermanAirlines account, which is an official Lufthansa account here, is a good contact for this, you can either send them a PM or contact them in the lurker thread (sticky).

As for the processing time, my longest downgrade took over a year to refund (and was processed after the Lufthansa account got involved).

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