FlyerTalk Forums - View Single Post - Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
Old Dec 30, 2025 | 3:56 am
  #3406  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
10 Years on Site
 
Join Date: Aug 2012
Posts: 1,399
Originally Posted by yareku
Hello LufthansaGermanAirlines,

further to my PM from 20 Dec, I hope you will not mind me contacting you here regarding my missing climate contribution credit as this seems to be a good place to get your attention.

Local M&M rep has confirmed that my unanswered November inquiry has been updated with a chaser by the German Senator line (in Manila) with no reaction as well. They have also confirmed that the climate contribution was "somehow" conducted as they have not been able to trigger it again for the 31 flights in question but have not been able to help me further as they are not able to see the climate contribution transactions.

Could you please help me with this matter as per the details provided in PMs since the points are needed for a 2025 requalification?

Thank you.
Hello Yareku,
Please provide us your reference number, your service card number, and your full name via DM so we can escalate your case. Kindly note that even if processing of your case won't be finished by tomorrow, the requalification of your status can be done retroactively by my colleagues from Miles & More.
Best regards,
Florian
LufthansaGermanAirlines is offline