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Thread: rejected mileage claim due to "exact name not on manifest"
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Old Dec 30, 2025 | 3:48 am
  #22  
ernestnywang
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Join Date: Sep 2005
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Originally Posted by jyuen
I finally found out the reason for this from the back office

their system doesn’t support 3 departures within the same day. 2 is the max that the auto update can handle

you will need to email them with your details and get it sorted manually.

yes it’s messed up 😂
Interesting...
I did TPE-x/HKG-x/ORD-BOS in late Nov. ORD-BOS was CX-coded and operated by AA. All 3 departed on the same calendar day and all 3 credited on time, though the ORD-BOS was credited 1 day later (understandable). Maybe this doesn't apply to code-share or, rather, it is that only 2 flights can be credited per day?
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