Originally Posted by
Newman
I disagree. Having information like expected time of arrival and special requests ahead of time will actually make it easier for hotel staff like housekeeping and the front desk.
There must be a reason that special requests, time of arrival, and additional comments have been deleted from the reservation form. I just don't know what it is.
Newman
This is assuming that properties actually have the resources to review these request and plan accordingly, which more and more, I no longer believe is the case with US properties.