Originally Posted by leoskang

Just checked in for a five night stay. May revise this later but first impressions and a few data points:

1. Hotel is fully booked on my stay dates (12/21 through 12/26). Obviously no upgrades given this, including another NUA redemption failure.
   
2. Breakfast seems to be included broadly for all now. The property overview within the Bonvoy app confirms this, as did the hotel team member who helped me during check-in.
   
3. Upsell for the festive season dinners is out of control. Understanding hotels make significant profit off of F&B, I feel I shouldn’t be repeatedly upsold after politely declining multiple times. Doesn’t help that their Christmas dinner (food + alcohol) cost the same as the meal I had at Odette the week prior .
   
4. Resort in general feels overbooked. Our first jaunt to both pools yielded no loungers and a pool crowded with large groups of people taking photos at Horizons. Decided to take a dip in the ocean after, promptly got stung by the oft-cited jellyfish (that one’s on me ).

Overall, some good, some bad, understanding this is one of the busiest times of year, curious to see how I’ll feel as I get deeper into my stay. At this point, I’m stretching and warming up for the potential Hunger Games-style lounger battle I’m anticipating will happen tomorrow.