I assume you submitted through email? I'm still waiting to hear back from "credits department" for a partner flight I submitted a week ago. Would like it so I could hit threshold.🥲
Same. I emailed and used the online form, online form told me to upload proof of ticket - to which I assume means it goes to 'the credits department' for manual review.
Ticketing said my partner ticket (non-014 stock) was manually changed to a non-eligible booking class for SQM accrual, but they were able to trace back to the original booking class. So if they can do that, so can credits - someone just needs to actually try.
Will probably see if I can call them in the next day or two about it...