Originally Posted by
1worldFlyer
Not just policy but a DOT mandate. However, this mandate only applies when booking directly with a US airline. It does not apply when booking through a third-party travel agency or when booking with an international airline.
Originally Posted by
tth6133
I believe the DoT rule applies to all flights that touch any US territories on any airlines (US or international), irrespective of how they're booked.
Originally Posted by
1worldFlyer
Does the 24-hour refund/reservation requirement apply to tickets purchased or reserved through a travel agent or online travel agency?- No, the 24-hour refund/reservation requirement for airlines does not apply to tickets booked through online travel agencies, travel agents, or other third-party agents. However, these agents are free to apply the same or similar procedures to provide equivalent or similar customer service.
- If you purchased your ticket through an online travel agency (or other agent), you should contact the travel agent directly to obtain a refund before contacting the airline.
https://www.transportation.gov/indiv...efunds#24-Hour
This paragraph does not exempt an "international airline". They are not exempt. The rule applies to all tickets sold by airlines where the itinerary is subject to DoT regulations.