FlyerTalk Forums - View Single Post - Site to Cross-Reference Booking Reference Numbers?

Dec 23, 2025 | 10:12 pm

#9

ernestnywang

Join Date: Sep 2005

Location: TPE / HSZ

Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National

Posts: 7,220

Quote:

Originally Posted by Explore

After further inquiries, I'm going to answer my own question for the benefit of anyone else.

I was able to assign a seat on this Royal Air Maroc flight (Qatar codeshare) only through the Qatar call center. Not through RAM, and not on the QR website or app.

Perhaps the giveaway is that with 30 business class seats in the cabin, as indicated by Aerolopa, only 10 show up on Expert Flyer under the RAM flight number. It's as if the others don't exist. One of those missing seats was assigned by Qatar...BUT...BUT...only after the Qatar rep said I'd have to call RAM, and I pushed back saying RAM couldn't see my reservation even at their call center. I asked QR to send me an e-mail confirmation, and sure enough it shows the seat number.

Now, I went back to Expert Flyer and entered the Qatar Airways codeshare number for the flight. Sure enough, the 20 missing seats showed up here. Normally, you wouldn't be able to get a result with a codeshare flight number.

Advice for Qatar Airways: in such a circumstance, allow for seat selection in your app and on your website. Don't make customers dial your call center, which almost certainly is more costly.

Thanks for reporting back!

This is interesting! Didn't know that QR/AT have a block space agreement on DOH-CMN. The operator is definitely AT, but certain seats are assigned to be sold as if they were QR's own seats. Indeed, in this case, the reservation system treats the QR code and AT code as 2 separate flights, and information on pax booked on the QR code does not get passed to AT until a few days before dep., when the flight will be prepared for check-in. That is why AT will not be able to service this sector. I've seen this on QF/LA and QF/CZ before (maybe those agreements lapsed) but didn't know this is also how QR/AT work on this particular route.

Code:

4G*QR4567J1JANDOH/
   AUTH- 16   789
   0 - DOH  1 - CMN
   NO SMOKING FLIGHT
      LAV
                  GAL     GAL
      A       D   F       K
      BHD     BHD BHD
   1  .       .   .            1
   3  *       *   *       *    3
   4  *       *   *       *    4
   5  *       *   *       *    5
   6  *                        6
      A       D   F       K
 AVAIL NO SMK: *    BLOCK  : /  LEAST PREF: U   BULKHEAD: BHD
 FWD OR MID CBN: D  PREMIUM: Q  UPPERDECK:  J   EXIT ROW: X
 SEAT TAKEN: . WING: W PAID: P LAVATORY: LAV GALLEY:GAL BED:S
 PREF ACCESS LAV: PAL  DOOR: DOR    SCREEN: SCR   CLOSET: CLS
 PREF ACCESS:H  BASSINET:B  LEGROOM:L  UMNR:M  REARFACE:@
 PRE-RESERVED SEAT:R   PREMIUM PRE-RESERVED SEAT:V.

Code:

4G*AT217J1JANDOH/
   AUTH- 26   789
   0 - DOH  1 - CMN
   NO SMOKING FLIGHT
      A       D   F       K
   1                      *LB  1
   2  *D      .   .       *D   2
   6          *   *       *    6
   7  *                   *    7
      A       D   F       K
 AVAIL NO SMK: *    BLOCK  : /  LEAST PREF: U   BULKHEAD: BHD
 FWD OR MID CBN: D  PREMIUM: Q  UPPERDECK:  J   EXIT ROW: X
 SEAT TAKEN: . WING: W PAID: P LAVATORY: LAV GALLEY:GAL BED:S
 PREF ACCESS LAV: PAL  DOOR: DOR    SCREEN: SCR   CLOSET: CLS
 PREF ACCESS:H  BASSINET:B  LEGROOM:L  UMNR:M  REARFACE:@
 PRE-RESERVED SEAT:R   PREMIUM PRE-RESERVED SEAT:V.

Reply