Originally Posted by
TerryK
Is there a way to request EDIT $250 credit? I cancelled and rebooked a hotel but the EDIT $250 credit was not credited. It was reversed but not credited back. I cannot rebook again as the rate is more than $250 higher now.
Originally Posted by
yitianjian
AFAIK the credit needs to be reversed first before booking again for it to apply automatically. Amazing implementation, Chase.
The Chase Edit hotel credit process is a cluster and you do need to wait for the reverse credit card transaction to be "posted" before you re-book for Chase to reapply the Edit credit. I had to book and cancel my hotel a few times because of this but I was lucky because the price of my hotel dropped during that time. People need to stop saying this is not true and confuse others.
You don't have to wait for the credit meter to reverse but you do need to wait for the reverse credit card transaction to be "posted" (not pending) before re-booking. The problem is because Chase ties the credit to the "posted" credit card transactions and bank transactions only post once at the end of the day and also not during the weekends. If you expand the original posted transaction and look all the way to the bottom you will see the Edit credit credited and if you look at the posted reverse transaction you will see the Edit credit reversed. You won't see the Edit credit in the in-between transactions.
The credit meter will be refreshed a day after the reverse transaction is posted. So yeah it will take a few days to cycle through this "posting" of transactions.