Missing domestic flight with Azul in Brazil. I contacted United via the app (help center > contact us > chat > mileageplus representative > chat) several times and each time they told me to wait a couple days or reach out to Azul Airlines. What finally did it was sending this email:


From: DeafEnthusiast <ANONYMOUS@ANONYMOUS>
To: [email protected]
Subject: Missing flight credit for GRU-CWB December 5
Date: December 18, 2025 9:25:48 PM CST

Hi,

I have a missing flight credit for this flight:

Date: December 5, 2025
Flight number: AD4830
Origin and Destination: São Paulo (GRU) - Curitiba (CWB)
Operating Airline: Azul Airlines

eTicket Number: <REDACTED>
United confirmation number: <REDACTED>

I've attached the confirmation from United showing that this flight will earn 1 PQF and some PQP.

United MileagePlus representatives have told me they are waiting for Azul partner validation. I contacted Azul and they confirmed the flight was boarded and completed. They note that they see my United frequent flyer account (<REDACTED>) on the reservation and say there is nothing else they can do.

Thanks in advance for your assistance with this,
DeafEnthusiast

<Attached confirmation email with eticket number, details, accruals>


I got a response 4 days later saying they added it.