Originally Posted by
sfgiants13
First time booking with FHR. Added my HH number to a SLH booking and nothing showing in the app. Reached out to the hotel via chat and they basically told me no it's not and that I only get one set of benefits. I get that the hotel is under no obligation to stack but it's not a cheap hotel and I at least want the HH points for it. Was hoping seeing diamond status and amex might get me a slightly better upgrade but I guess that's wishful thinking now. Am I misunderstanding how FHR works?
No, you are not misunderstanding how FHR works, but you are misunderstanding how SLH works with HH.
SLH is not a Hilton hotel, it's just a marketing partnership. You get HH points and benefits if you book through Hilton. You don't even get those benefits if you book direct with the hotel.
This is similar to how MMS works with Hyatt,