Originally Posted by
nocod
They usually state that the cancelation fee in the cancelation terms of the reservation at least nowadays.
I think "sometimes" would be a more accurate word.
Originally Posted by
nocod
My question is rather when it is not spelled out in the reservation, and the hotel does not list any terms on their website, and Marriott portal is their official sales channel (so could not find other terms on a more "direct" booking) - how would one know that the no-show fee actually would be that they implicitly agree to? .
The hotel has your credit card info and they're going to assess their charge. That's just the reality. It would be up to the guest to bring a challenge if they believe the charge is unwarranted, whether through a chargeback, a complaint to Marriott, or a small claims action.