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Thread: Pre-departure beverage / PDB - experiences, questions, complaints (2024-onwards)
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Old Dec 19, 2025 | 7:16 pm
  #581  
LowValueCustomer
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Join Date: Sep 2019
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Originally Posted by zoegksf
11/27 SFO-MIA water and OJ that's all
11/28 MIA-STX nada
12/6 STX-MIA nada
12/6 MIA-SFO nada

I find I really ever only get offered anything on the transcons to JFK.
this sort of thing is really shameful, hope you submitted a complaint.

at this point, my flights either end in a JWD cert (usually coupled with a compliment via the website) or send I send in a complaint -- exclusively determined by PDB service (and excepting the rare occasions where there are *verifiable* departure/catering delays requiring the service neglect).
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