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Old Dec 16, 2025 | 8:39 am
  #23  
jfunk138
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Location: BOS,PIT
Programs: Marriott Lifetime Platinum, JetBlue Mosaic-2, AA Platinum
Posts: 560
Originally Posted by funflier
If anyone can redirect me to a better thread I will be more than happy to read. Wonder if anyone has experience with the so-called dedicated overhead bin space recently? I travel twice per week on B6 and carry a backpack, no roller bag and no checked luggage. Twice in the last two weeks a flight attendant has either removed my bag from the overhead bin and handed it to me demanding it be placed under the seat, or told me to remove my bag and put it under the seat in front of me. I boarded in the first group as part of my mosaic perks, so no space issues at this time what so ever. It seems odd to get penalized for bringing less on board. Based on what I am observing recently, the only way to make sure that I keep the space under the seat in front of me available for my feet is to make sure I bring a bag that is too big to fit under my seat and small enough to fit in the overhead bin, and preferably it should look like a roller bag not a backpack. Both times I asked the flight attendant about the dedicated space advertised and both times I was met with immediate irritation and an inpatient response. In the most recent case the FA just kept repeating "company policy" and even called me out saying that if I travel so often I should know the policy. I can not find this policy on the website, can anyone else? There is a small foot note saying "if space is available," but both of these episodes happened at the beginning of boarding when there was no space issue. Thanks in advance.
These FA's deserve to be blasted in the post flight surveys. JetBlue has some really great crews, but also seems to have some really bad ones. The surveys are the only place I've found to report the bad ones.

Good FA: "Mr. Jfunk138: Thank you so much for your loyalty! I see the seat next to you is empty on the manifest, can we place your backpack under this seat?" "If we have room later, we'll move it back up"

Bad FA: "We told you no backpacks in the overhead, put it under the seat in front of you"
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